By using this site you agree to the following terms and conditions:

a. Proprietary rights
i. The content of themakeupshop.co.uk is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of themakeupshop.co.uk site on a computer screen store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the themakeupshop.co.uk site without written permission from us.
ii. No license is granted to you in these Terms and Conditions to use any trademark or service marks of themakeupshop.co.uk.

b. Prices and VAT (Sales Tax)
i. Depending upon your choice of currency, our prices are stated in pounds sterling (£), Euros (E) or Swiss Francs (SFR) and include Sales Tax (VAT) at the rate of 17.5%.
ii. Our VAT Number: 848 6816 74
iii. We clearly show you the price you have to pay for our products. If, by mistake, we have under-priced a product, we will not have to deliver that produce to you at the stated price, provided that we tell you before we post the product. You can then decide if you still want the product.

c. Acceptance of your order
i. Our products are sold for personal use only. There will be no contract of any kind between you and us unless we actually dispatch the products to you. Your order (including payment) is an offer to buy from us, so nothing we do or say will amount to any acceptance of that offer until we actually send the product to you. At any point up until then, we may decide not to send the products to you and to give you full refund. If an item is out of stock, we will let you know and unless you then request your payment be returned we will hold your payment until the product is next in stock. At the moment the goods are dispatched (and not before), a contract will be made between you and us.

d. Delivery and charges
i. The cost of packing and delivery is clearly displayed at ‘checkout’ for your approval prior to confirming your order. For detailed packing and delivery information see our current Delivery section.
ii. Our delivery within the UK is usually 24 – 48 hours. Our delivery overseas is usually within 4 – 7 days. Reasonable allowance should be made for orders made over the weekend and at National Holidays. We do our best to deliver within 30 days of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

e. Cancellation and return
i. You have the right to cancel your order at any time up to 7 working days after the day following the delivery of the goods by contacting our Customer Services department by telephone, fax, email or post. Your right to cancel is on the basis that we will be able to re-sell the goods to another customer as new when you return them to us; so please do not use or open any sealed packaging. If you have any questions about the goods or need help on deciding whether or not to keep them, please contact Customer Services for more information.
ii. If the products have already been posted to you, you must return the products to us at the time of cancellation and we will credit your credit or debit card with the price of he products within 30 days beginning with the day on which notice of cancellation was given. You should return products to:

themakeupshop.co.uk (Returns),
11 Dell Close,
Chesham,
Buckinghamshire.
HP5 2TP

enclosing a copy of the original invoice. When returning goods we recommend that you use recorded delivery, or obtain a proof of posting (a proof of posting can be obtained free of charge at any Post Office).
iii. If you do not return the goods within 7 days of your cancellation, we will make a charge in respect of the cost of recovering the goods. If you do not return the goods or fail to make them available for collection within 30 days of your notice of cancellation, you will be deemed to have accepted the goods, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the website.

f. Availability of themakeupshop.co.uk
i. We try and offer you the best service we can. But we cannot promise that all our products and services will meet your requirements and we cannot guarantee that themakeupshop.co.uk will be fault free. If you find a fault, please let us know by contact sales@themakeupshop.co.uk.
ii. There will be some times when your access to themakeupshop.co.uk is restricted to allow for repairs, maintenance or improvements.

g. Liability of themakeupshop.co.uk
i. The themakeupshop.co.uk site is provided to us without any warranties or guarantees. You must bear the risks associated with the use of the internet. If we are informed of any inaccuracies in the material on the themakeupshop.co.uk site we will try to correct them as soon as we can.

h. Complaints.
i. We aim to deal with any complaints in a fair, confidential, swift and effective way they should be directed via the secure contact us link.

i. Privacy
i. We are registered under the Data Protection act and are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.
ii. We Collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.
iii. We will not email you in the future unless you have given us you consent. We will not pass your email address to other traders.
iv. The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details.
v. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Any contracts between you and us are concluded in English.
vi. If any of these Terms and conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
vii. You may not assign, sub-license or otherwise transfer any of your rights under these Terms and conditions.
viii. If you breach these Terms and Conditions and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
ix. We shall not be liable for any breach of these Terms and Conditions beyond our reasonable control
x. A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.